Legal

Privacy Policy

your trust matters

How Bluegrass Beauty & Wellness collects, uses, and protects your information.

Last updated: August 2026

Bluegrass Beauty & Wellness (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and in our Hardinsburg and Leitchfield offices, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, including:

Name, email address, and phone number when you contact us, book an appointment, or sign up for promotions.
Health and treatment information you share during consultations, necessary to provide safe clinical care.
Payment information processed through our secure third-party payment and financing partners.
Basic technical data such as browser type and pages visited, collected automatically to help improve our site.

How We Use Your Information

To schedule, confirm, and follow up on your appointments.
To provide and personalize your treatment plan.
To respond to your questions and requests.
To send promotions and updates — only if you have opted in, and you may unsubscribe at any time.
To meet our legal, regulatory, and recordkeeping obligations.

Protected Health Information

As a medical practice, we handle protected health information in accordance with HIPAA and applicable Kentucky law. Your medical records are kept confidential and are never sold. We disclose them only with your authorization or where required by law.

We Never Sell Your Information

We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate — such as scheduling, payment, and email platforms — and only to the extent needed to perform those services.

Text & Email Communications

By providing your phone number or email, you consent to receive appointment-related messages from us. Promotional messages require separate opt-in. Reply STOP to any text to opt out of messages, or use the unsubscribe link in any email. Message and data rates may apply.

Cookies

Our site may use cookies and similar technologies to remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some features may not work as intended.

Data Security

We use administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and to limit access to those who need it to serve you.

Your Rights

Request a copy of the personal or medical information we hold about you.
Ask us to correct inaccurate information.
Withdraw consent for marketing communications at any time.
Request deletion of information we are not legally required to retain.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 18 without the involvement of a parent or legal guardian.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a revised “last updated” date.

Questions?

We’re happy to walk you through any of this. Reach us at 270.750.8135, or visit us in Hardinsburg or Leitchfield.